4.9/5 TrustScore · 150+ independent public reviews
Over 150 five-star reviews. Same team, same standards.
Most public reviews talk about Cyber Essentials and Cyber Essentials Plus, but what they're really describing is how we work: calm, clear and reliable under pressure.
Dozens of organisations – from first-time certifiers to long-term partners – describe the same experience: friendly, knowledgeable people who make a complex process feel straightforward.
Independent public feedback
Rated "Excellent" on Trustpilot, with additional five-star feedback on Google.
Trustpilot
Verified clients describe the team as friendly, helpful and "always available" when needed.
Extra reassurance for boards and stakeholders who like to see public feedback before they choose a partner.
Trusted by businesses like
The patterns in our reviews.
One good review is nice. Over 150 from different organisations starts to show how a team really behaves when deadlines are tight and the work is complex.
Across Cyber Essentials, Cyber Essentials Plus and ongoing advisory work, the same themes keep coming up: friendly people, clear guidance, and support right through to the finish line.
Friendly & helpful team
Clients consistently talk about how approachable and supportive the team is, even when they're under pressure internally.
“Cyber Trust Team are always friendly and helpful. They handled the process smoothly and efficiently.”
Above and beyond support
Multiple reviews use the phrase "above and beyond" to describe how we respond when timelines are tight or something unexpected happens.
“Cyber Trust went above and beyond to help and ensured the work was completed as quickly as possible.”
Simple, guided process
Organisations who expected Cyber Essentials to be painful describe a straightforward checklist and fast answers.
“Easy to work with – they made it simple and easy to sort any issues. The process was made very easy by the team.”
Long-term relationships
Many reviewers have used Cyber Trust for years, putting multiple clients and renewals through with the same team.
“We've worked with Cyber Trust for several years and never been disappointed – they're our go-to partner for CE and CE Plus.”
In their own words.
“I have used the services of Cyber Trust for over five years for Cyber Essentials certification. They answer queries on the assessment form quickly, explain what is required and provide a really valuable safety net by checking the completed form before submission. I recommend them to my own clients, who have had the same consistent experience.”
Mark Swabey · Long-term Cyber Essentials client
Public review from a multi-year relationship.
“We've had a great experience from start to finish. The process was quick, clearly explained and communication was excellent throughout. We've been working with Cyber Trust for several years now and, thanks to the consistently positive experience, plan to continue working with them for the foreseeable future.”
Hetal Patel · Ongoing Cyber Essentials client
Public review highlighting repeat work and communication.
“Another year, another Cyber Essentials Plus certification. As always, Cyber Trust provided excellent service with great technical input when needed to achieve certification. Great job – it's always lovely working with you.”
Chris M · Annual CE Plus renewals
Public review from regular CE/CE+ renewals.
Short, sharp feedback.
A mix of first-time certifications, partners and repeat customers all saying similar things about the team and the process.
“The complete understanding and knowledge of what was needed. Very clear instructions at all stages – so friendly, helpful and patient. Brilliant company and brilliant staff.”
Sarah · Cyber Essentials client
“We have worked with Cyber Trust for a number of years and have never been disappointed. The team are diligent, flexible and went above and beyond to provide support when we really needed it.”
Sherif Attia · Long-term client
“The process was made very easy by the team – they simplified it and were very helpful throughout.”
Antony Ignatius · Cyber Essentials client
“Easy to work with – they made it simple and easy to sort any issues that came up.”
Chris Verbo · Cyber Essentials Plus client
“The whole team are always available and helpful.”
Mr Richardson · Cyber Essentials client
“Every person we spoke to was fantastic. The team supported us at every stage and made the certification genuinely stress-free.”
Composite summary from multiple public reviews
What our clients actually experience.
The reviews talk less about tools and more about how the work feels: straightforward, supported and under control, even when cyber isn't your day job.
We answer quickly, explain in plain English and don't disappear once you've paid. Whether it's a certificate, a Cyber Security Audit or vCISO, the working style is the same: calm, organised and focused on getting you over the line.
Plain-English explanations instead of scare tactics.
You always know what's happening next and by when.
Fast responses on email and calls when something changes.
Support for both your internal IT and your leadership team.
Calm, predictable delivery — even against tight client, tender or insurance deadlines.
A quick snapshot.
150+
public reviews across independent platforms, with the vast majority at five stars.
4+
years focused solely on cyber security for 50–5,000-person organisations.
1,000+
businesses supported annually across certifications, testing and advisory work.
The exact numbers move over time, but the approach stays the same: clear expectations, predictable delivery and no surprises for you or your stakeholders.
If this is how we handle certificates, imagine your whole cyber posture.
You don't need to arrive with the perfect brief. If you know cyber needs to be under control, we can start with a simple conversation and show you what's possible — building on the same approach clients already review publicly.
On the call we'll confirm fit, answer questions and point you towards the right next step — whether that's a Cyber Posture Review, vCISO, or something smaller to get things moving.